AnyDesk Cloud Connections

All connections are TCP and encrypted with:

• TLS 1.2

• RSA 2048bit

• AES256

• ECDH

• AEAD

The following graphic shows you a remote session from an external support to a user Y:

Step	Explanation
C1	Outbound connections to AnyDesk Cloud servers on ports 80, 443 or 6568
S0	Optional for sessions - if available direct connection between clients on port 7070
S1	A direct connection is tried to port 7070 towards public IP address of user Y known by AnyDesk Cloud (also hole punching is tried at the same time).
S2	If a direct connection (S1) cannot be established, a session over AnyDesk Cloud servers (S2) is established: External support establishes new connection to the AnyDesk Cloud server where user Y is connected. Data of session (S2) are then transferred: External support over new connection to AnyDesk Cloud server User Y over existing connection to AnyDesk Cloud server