# Device Details ## Overview This page provides information about the device you’ve selected from the [Device List](https://docs.realmjoin.com/ugd-management/user-list).

Device Details

The right side will show one of multiple tabs. The default **Overview** tab view will include information (if available) like * The currently logged on user * Currently installed apps/software, either managed by RealmJoin or Intune * Security recommendations and if these are met by the device ### **Object Properties** The left section of the Device Details page will show an overview of the core properties like * Display Name * Entra ID Object ID * Device Owner * Operating System * Serial Number * Additional properties on the left side of the screen in a glanceable way. This part will not scroll and be always visible in any tab. ### Status Information The core properties include some glanceable information about the status of a device object. Some statuses these are presented via icons that are either blue (active / present) or red (inactive missing). Endpoint Management active ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FWkvpvUkQI2unU0aJhoSD%2Fimage.png?alt=media\&token=28135e53-b9d6-4466-aa2b-8ca542c868f2)Disk Encryption enabled ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FDcm2hxmSGogQB87s7P6l%2Fimage.png?alt=media\&token=c7863435-7e66-48b6-98fa-e66f87437b20)Defender ATP enabled ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FEmVZJclcwLFpcR5WQqqN%2Fimage.png?alt=media\&token=f459d3b2-c93e-462c-85d0-f9b302a2dce0)A/V up to date ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FdQk06Mej6mDPLV5F1sMW%2Fimage.png?alt=media\&token=caf8016f-1659-4ec5-8a76-c9fd96e799ef)Compliant device ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FfePBTGuvoLU71VY6zkOQ%2Fimage.png?alt=media\&token=c5dd4ec1-8299-46ff-9d36-72f941825aac) When the object was created ![](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2F6ymNTh3Bu6pAeNZ0Zcwc%2Fimage.png?alt=media\&token=eeef4719-723d-40ce-b43e-0aec7f05be96) Last seen activity / Last contact Other bits of information are presented as tags: * AzureAD - This device is Entra ID Joined * TPM2 - TPM2 is present and enabled * Autopilot - This device is managed via Autopilot * Company - Company Owned (not Personal) * Personal - Personal, not Company Owned ### Local Admin Management (LAPS) When combined with the [RealmJoin Client](https://docs.realmjoin.com/realmjoin-agent/realmjoin-client), RealmJoin Portal can help with support tasks on windows clients that need local admin permissions by offering on-demand support accounts on clients. In many cases this removes the need to grant local admin permissions to the primary user of the device just to solve a one-time need. ![LAPS management](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FMlg24BGmZD2Xy5lJzKP2%2Fimage.png?alt=media\&token=849ba1be-6013-41a1-a7e5-15afbcc0539c) By default, a local admin emergency account is created on a windows client. This account is useable even if network connectivity to the client fails. This is kind of a last resort. It is recommended to use a "Support Account". When clicking "**Request**", a job is created/queued and RealmJoin Client will create an on-demand local admin account next time it syncs to the backend. This can take up to 30 minutes or alternatively a "Sync this device" can be triggered on the client to speed up the process. RealmJoin Portal will show state of "Requested" until the account is created and automatically switches to a view similiar to the Emergency Account when ready: ![Support Account](https://2868468309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrcM7cKOpXKri1kVrh%2Fuploads%2FML0VCZbg3mdeXTPXucKu%2Fimage.png?alt=media\&token=553975b8-af49-4adc-8d45-a2143061c3a9) Click the dots to reveal the password. The Support Account will automatically be removed after 12 hours. See the [LAPS documentation](https://docs.realmjoin.com/realmjoin-agent/realmjoin-client/local-admin-password-solution-laps) for more details. ## Warranty Use the **Warranty** tab to display information like remaining vendor warranty time for **supported vendors/devices.** {% hint style="success" %} Currently supported vendors: Apple, Dell, Fujitsu, HP, Huawei, Lenovo and Microsoft {% endhint %}

Warranty Information

{% hint style="info" %} We rely on the information provided by the vendors through their APIs. We do not guarantee the accuracy of this information. {% endhint %} Depending on the API used, a captcha might be displayed before requesting/displaying warranty information. ## Actions You can use the button **Intune Sync** to trigger a remote sync of Intune Policies. Use the **Defender Scan** button to trigger a (quick) scan of Windows Defender on a managed client. ## Runbooks "[Runbooks](https://docs.realmjoin.com/automation/runbooks)" showing available runbooks for devices. ## RAW data sources RAW [data sources](https://docs.realmjoin.com/user-group-device-management#data-sources) displayed as JSON (only available for RealmJoin administrators): * Entra ID * Intune * Autopilot * Defender * RealmJoin {% hint style="info" %} The RealmJoin state is updated when the agent checks in. Retention is 90 days. If a device is offline for more than 90 days, the state will not be available any more (icon greyed out). If it checks in again, the state will be re-evaluated and displayed after some minutes. {% endhint %}