# Device Details

## Overview

This page provides information about the device you’ve selected from the [Device List](/ugd-management/user-list.md).

<figure><img src="/files/TgkQBbgyTHiqm58eCDbA" alt=""><figcaption><p>Device Details</p></figcaption></figure>

The right side will show one of multiple tabs. The default **Overview** tab view will include information (if available) like

* The currently logged on user
* Currently installed apps/software, either managed by RealmJoin or Intune
* Security recommendations and if these are met by the device

### **Object Properties**

The left section of the Device Details page will show an overview of the core properties like

* Display Name
* Entra ID Object ID
* Device Owner
* Operating System
* Serial Number
* Additional properties

on the left side of the screen in a glanceable way. This part will not scroll and be always visible in any tab.

### Status Information

The core properties include some glanceable information about the status of a device object. Some statuses these are presented via icons that are either blue (active / present) or red (inactive missing).

<img src="/files/OFsREntftHzKOa3kSW3i" alt="" data-size="original">Endpoint Management active

![](/files/lkZa15ktFCGjJjnAf3H8)Disk Encryption enabled

![](/files/2SE8UQ0SGADhEgCAIsht)Defender ATP enabled

![](/files/E4Ofs6Lfp9mJ8jrbGWFf)A/V up to date

![](/files/zLKtIGowOrv3ZZpgRc1a)Compliant device

![](/files/BbxuneuEe7WzuSQAD0a0) When the object was created

![](/files/30wDD0YJBfynZfVDUXwZ) Last seen activity / Last contact

Other bits of information are presented as tags:

* AzureAD - This device is Entra ID Joined
* TPM2 - TPM2 is present and enabled
* Autopilot - This device is managed via Autopilot
* Company - Company Owned (not Personal)
* Personal - Personal, not Company Owned

### Local Admin Management (LAPS)

When combined with the [RealmJoin Client](/realmjoin-agent/realmjoin-client.md), RealmJoin Portal can help with support tasks on windows clients that need local admin permissions by offering on-demand support accounts on clients. In many cases this removes the need to grant local admin permissions to the primary user of the device just to solve a one-time need.

![LAPS management](/files/TFgARGArQ62MYKnCr4ow)

By default, a local admin emergency account is created on a windows client. This account is useable even if network connectivity to the client fails. This is kind of a last resort.

It is recommended to use a "Support Account". When clicking "**Request**", a job is created/queued and RealmJoin Client will create an on-demand local admin account next time it syncs to the backend. This can take up to 30 minutes or alternatively a "Sync this device" can be triggered on the client to speed up the process. RealmJoin Portal will show state of "Requested" until the account is created and automatically switches to a view similiar to the Emergency Account when ready:

![Support Account](/files/K1P72Tg9T1EiY3SJhBJ4)

Click the dots to reveal the password.

The Support Account will automatically be removed after 12 hours.

See the [LAPS documentation](/realmjoin-agent/realmjoin-client/local-admin-password-solution-laps.md) for more details.

## Warranty

Use the **Warranty** tab to display information like remaining vendor warranty time for **supported vendors/devices.**

{% hint style="success" %}
Currently supported vendors: Apple, Dell, Fujitsu, HP, Huawei, Lenovo and Microsoft
{% endhint %}

<figure><img src="/files/gAuZnkBwJLyFiFMhGj9a" alt=""><figcaption><p>Warranty Information</p></figcaption></figure>

{% hint style="info" %}
We rely on the information provided by the vendors through their APIs. We do not guarantee the accuracy of this information.
{% endhint %}

Depending on the API used, a captcha might be displayed before requesting/displaying warranty information.

## Actions

You can use the button **Intune Sync** to trigger a remote sync of Intune Policies.

Use the **Defender Scan** button to trigger a (quick) scan of Windows Defender on a managed client.

## Runbooks

"[Runbooks](/automation/runbooks.md)" showing available runbooks for devices.

## RAW data sources

RAW [data sources](/ugd-management/user-group-device-management.md#data-sources) displayed as JSON (only available for RealmJoin administrators):

* Entra ID
* Intune
* Autopilot
* Defender
* RealmJoin

{% hint style="info" %}
The RealmJoin state is updated when the agent checks in. Retention is 90 days. If a device is offline for more than 90 days, the state will not be available any more (icon greyed out). If it checks in again, the state will be re-evaluated and displayed after some minutes.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.realmjoin.com/ugd-management/user-list/device-details.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
