AnyDesk Cloud Connections

All connections are TCP and encrypted with:

TLS 1.2
RSA 2048bit
AES256
ECDH
AEAD

The following graphic shows you a remote session from an external support to a user Y:

Step	Explanation
C1	Outbound connections to AnyDesk Cloud servers on ports 80, 443 or 6568
S0	Optional for sessions - if available direct connection between clients on port 7070
S1	A direct connection is tried to port 7070 towards public IP address of user Y known by AnyDesk Cloud (also hole punching is tried at the same time).
S2	If a direct connection (S1) cannot be established, a session over AnyDesk Cloud servers (S2) is established: External support establishes new connection to the AnyDesk Cloud server where user Y is connected. Data of session (S2) are then transferred: External support over new connection to AnyDesk Cloud server User Y over existing connection to AnyDesk Cloud server

Step

Explanation

Outbound connections to AnyDesk Cloud servers on ports 80, 443 or 6568

Optional for sessions - if available direct connection between clients on port 7070

A direct connection is tried to port 7070 towards public IP address of user Y known by AnyDesk Cloud (also hole punching is tried at the same time).

If a direct connection (S1) cannot be established, a session over AnyDesk Cloud servers (S2) is established:

External support establishes new connection to the AnyDesk Cloud server where user Y is connected.
Data of session (S2) are then transferred:
- External support over new connection to AnyDesk Cloud server
- User Y over existing connection to AnyDesk Cloud server

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Last updated 5 months ago