Reset Mfa

Remove all App- and Mobilephone auth methods for a user

Description

Removes authenticator app and phone-based authentication methods for a user. This forces the user to re-enroll MFA methods after the reset. Optionally a notification email can be sent to the user informing them that their MFA methods have been reset through this runbook.

Location

User → Security → Reset Mfa

Full Runbook name

rjgit-user_security_reset-mfa

Permissions

Application permissions

• Type: Microsoft Graph

  • UserAuthenticationMethod.ReadWrite.All

  • Mail.Send

Parameters

UserName

User principal name of the target user.

Property	Value
Required	true
Default Value
Type	String

NotifyUser

When enabled, sends a notification email to the target user informing them that their MFA methods were reset by an administrator. Default is disabled.

Property	Value
Required	false
Default Value	False
Type	Boolean

EmailFrom

Sender email address for the optional notification mail. Sourced from the RealmJoin tenant setting RJReport.EmailSender.

Property	Value
Required	false
Default Value
Type	String

ServiceDeskDisplayName

Service Desk display name for user contact information (optional). Sourced from the RealmJoin tenant setting RJReport.ServiceDesk_DisplayName.

Property	Value
Required	false
Default Value
Type	String

ServiceDeskEmail

Service Desk email address for user contact information (optional). Sourced from the RealmJoin tenant setting RJReport.ServiceDesk_EMail.

Property	Value
Required	false
Default Value
Type	String

ServiceDeskPhone

Service Desk phone number for user contact information (optional). Sourced from the RealmJoin tenant setting RJReport.ServiceDesk_Phone.

Property	Value
Required	false
Default Value
Type	String

LanguageOverride

Overrides the language used for the notification email. Accepted values are 'DE' (German) or 'EN' (English). If left empty, the language is determined automatically based on the target user's usage location.

Property	Value
Required	false
Default Value
Type	String

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