# Set Teams Permanent Call Forwarding

### Description

Configures immediate call forwarding for a Teams Enterprise Voice user to a Teams user, a phone number, voicemail, or the user's delegates. The runbook can also disable immediate forwarding.

### Location

User → Phone → Set Teams Permanent Call Forwarding

**Full Runbook name**

rjgit-user\_phone\_set-teams-permanent-call-forwarding

### Permissions

#### Application permissions

* **Type**: Microsoft Graph
  * Organization.Read.All

#### RBAC roles

* Teams Administrator

### Parameters

#### UserName

User principal name of the target user.

| Property      | Value  |
| ------------- | ------ |
| Required      | true   |
| Default Value |        |
| Type          | String |

#### ForwardTargetPhoneNumber

Phone number to which calls should be forwarded. Must be in E.164 format (e.g. +49123456789)

| Property      | Value  |
| ------------- | ------ |
| Required      | false  |
| Default Value |        |
| Type          | String |

#### ForwardTargetTeamsUser

User principal name of the Teams user to forward calls to.

| Property      | Value  |
| ------------- | ------ |
| Required      | false  |
| Default Value |        |
| Type          | String |

#### ForwardToVoicemail

If set to true, forwards calls to voicemail.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

#### ForwardToDelegates

If set to true, forwards calls to the delegates defined by the user.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

#### TurnOffForward

If set to true, disables immediate call forwarding.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

[Back to Runbook Reference overview](https://docs.realmjoin.com/automation/runbooks/runbook-references)