> For the complete documentation index, see [llms.txt](https://docs.realmjoin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.realmjoin.com/automation/runbooks/runbook-references/user/phone/set-teams-permanent-call-forwarding.md).

# Set Teams Permanent Call Forwarding

Forward this user's calls immediately or turn forwarding off

### Description

Sets up immediate call forwarding for this Teams Enterprise Voice user to another Teams user, a phone number, voicemail or the user's own delegates. It can also switch immediate forwarding off again. Unanswered-call handling is turned off at the same time.

### Location

User → Phone → Set Teams Permanent Call Forwarding

**Full Runbook name**

rjgit-user\_phone\_set-teams-permanent-call-forwarding

### Details

| Property         | Value                                                                   |
| ---------------- | ----------------------------------------------------------------------- |
| Version          | 1.0.3                                                                   |
| Required modules | <p>RealmJoin.RunbookHelper (>= 0.8.10)<br>MicrosoftTeams (>= 7.9.0)</p> |
| Schedulable      | no                                                                      |

### Permissions

#### Application permissions

* **Type**: Microsoft Graph
  * Organization.Read.All
    * *Required by the app-based Teams PowerShell sign-in to read tenant information*

#### RBAC roles

* Teams Administrator
  * *Required to read and set immediate call forwarding via Get-/Set-CsUserCallingSettings*

### Parameters

#### UserName

User principal name of the user the runbook acts on. Set by the portal from the selected user.

| Property      | Value  |
| ------------- | ------ |
| Required      | true   |
| Default Value |        |
| Type          | String |

#### ForwardTargetPhoneNumber

Number that receives the calls, in E.164 format such as +49123456789.

| Property      | Value  |
| ------------- | ------ |
| Required      | false  |
| Default Value |        |
| Type          | String |

#### ForwardTargetTeamsUser

Colleague whose Teams account rings instead of this user's.

| Property      | Value  |
| ------------- | ------ |
| Required      | false  |
| Default Value |        |
| Type          | String |

#### ForwardToVoicemail

Sends the calls to voicemail. Set by the "Forward calls to" choice.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

#### ForwardToDelegates

Sends the calls to the delegates the user has defined in Teams. Set by the "Forward calls to" choice.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

#### TurnOffForward

Switches immediate forwarding off. Set by the "Forward calls to" choice.

| Property      | Value   |
| ------------- | ------- |
| Required      | false   |
| Default Value | False   |
| Type          | Boolean |

[Back to Runbook Reference overview](/automation/runbooks/runbook-references.md)


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